UingCapture Privacy Policy

Effective Date: August 1, 2025

Last Updated: August 1, 2025

Shenzhen Yaoying Technology Co., Ltd. ("we") respects and protects your privacy rights. This privacy policy applies to the personal information you provide or we obtain during your use of the mobile application UingCapture ("this app") developed and operated by us. This policy details how we collect, use, share, store, and protect your information and informs you of your rights under applicable U.S. federal and state laws.

If you do not agree to any part of this policy, please stop using this app immediately.

1. Types of Information We Collect

We collect your information under the following circumstances, including but not limited to:

(1) Information You Provide Voluntarily

Account Information: Email address.
Scanning Data: Scanned models collected via this app.
Communication Content: Feedback, support requests, or chat records with our customer service.

(2) Information Collected Automatically

Device Information: Device model, operating system, identifiers (e.g., IDFA/Android ID), language settings, screen resolution.
Log Information: Usage time, click path, feature usage frequency, crash logs, server access logs.
Location Information: With your consent, we may obtain precise or general location data for spatial recognition and AR rendering optimization.
Sensor Data: To support AR display and spatial modeling, the app may access your camera, gyroscope, accelerometer, and depth sensors.

(3) Children’s Information

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we collected such information without consent, please contact us immediately. Upon verification, we will delete the information.

2. How We Use Your Information

To provide app functions such as 3D scanning, AR rendering, and model editing.
To manage account registration, authentication, and user support.
To store and sync your creations to the cloud.
With your consent, to anonymize and license your 3D models to us and third parties for their own purposes, including AI model training.
To provide personalized services and content recommendations.
To debug systems, monitor performance, and optimize functions.
To prevent security risks, detect fraud, and fix vulnerabilities.
To comply with applicable laws and regulations.

We do not use your personal information for unauthorized purposes or personalized advertising based on profiling unless you explicitly consent.

3. How We Share, Disclose, or Transfer Information

We do not sell your personal information or disclose it to unrelated third parties. We may share your personal information in the following circumstances:

(1) With Service Providers

We may engage third-party service providers under contract who may access your personal information, such as:

Cloud storage (e.g., for model and scan data)
Data analytics (e.g., Crashlytics, Firebase)
Customer support tools
Authentication and risk control services

We require providers to access data only as necessary and adhere to strict data protection obligations.

(2) Legal Compliance and Public Interest

To comply with legal obligations or court orders
To prevent injury, property loss, or cyberattacks
To protect our or others' rights and interests
With your consent or as requested

(3) Business Transfers or Restructuring

In the event of a merger, split, asset transfer, bankruptcy, or change of control, your personal information may be transferred. We will notify you and ensure the successor entity continues to follow this policy.

4. Your Rights and Choices

Under applicable laws (especially the California Privacy Rights Act - CPRA), you may have the following rights:

Right to Access: Request details on what personal information we collect, use, or share.
Right to Delete: Request deletion of your personal information, unless otherwise legally required.
Right to Correct: Correct inaccurate or outdated personal information.
Right to Opt-Out of Sale/Sharing: Opt out of certain information sharing (e.g., behavioral advertising).
Right to Data Portability: Request export of your data in a portable format.
Right to Non-Discrimination: You will not be treated unfairly for exercising these rights.

You may exercise these rights using the contact details at the end of this policy.

5. Information Storage and Protection

(1) Data Storage Location

Your information is securely stored on cloud servers located in the U.S. Some technical data may be processed by cross-border partners with security measures (e.g., encryption, anonymization) in place, ensuring legal compliance.

(2) Retention Period

We retain your information only as long as necessary to fulfill its purpose, unless otherwise required by law or upon your deletion request. Upon account deletion or service termination, your data will be deleted or anonymized.

(3) Security Measures

TLS/SSL encryption during transmission
Cloud data encryption at rest
Access control and role management
Multi-factor authentication and audit logs
Regular security assessments and emergency response

6. Third-Party SDKs and External Links

This app may include SDKs from third parties (e.g., image processing, AR engines, payment APIs). These third parties may collect device identifiers and usage data per their privacy policies. We recommend reviewing their policies. We are not responsible for their practices.

7. Changes to This Policy

We may update this policy occasionally. Updates will be posted here with the "Last Updated" date. For significant changes (e.g., new data types or sharing methods), we will notify you via pop-up, email, or in-app messages. Continued use of the app implies your acceptance.

8. Contact Us

Email: uing@uing.ai
Phone: +86 18138445605
Address: Room 2210, Building 2, Sunmax Tech Plaza, No. 8 Keyuan Road, Kejiyuan Community, Yuehai Street, Nanshan District, Shenzhen